Due to the COVID-19 Pandemic and the introduction of telemedicine services for our patient families we are experiencing extremely high call volume. All patient communications are important to us and we are focusing on retrieving messages left on our office voicemail box and our patient portal. We ask that our patients use our patient portal to send messages to us as much as possible. This is the most efficient way to connect with us. If you call our office, please note that due the telephone call volume we are not able to answer the phone directly. Please leave us a message. We are retrieving messages from both our patient portal and voicemail boxes throughout the day. Please also allow us 24 hours to return your message. It’s important that patients not leave multiple messages or the same message on both our portal and our voicemail box, this is slowing the process of returning messages.

Please note that as a result of the COVID-19 pandemic we are now closed on Fridays. Our office hours remain the same Mondays through Thursdays: 8:00 a.m. to 5:00 p.m. and there is always a physician on call for afterhours emergencies.

For the safety and welfare of our patient families, our practice is offering telemedicine visits for our established patients. 

On site, we adhere to all CDC guidelines for disease prevention including social distancing, wearing personal protective equipment and using germicidal cleaning solutions throughout our office.

Our office is open for on-site patient office visits, along with EEG studies and QB ADHD testing. We’re now adding telemedicine and telehealth office visits for our patients.

In order to be eligible for this type of care the patient:

Must be registered on our secure HIPAA compliant Patient Portal so we can communicate with you securely- If you haven’t already registered, call our office for a private link you can use, once you’ve registered we can schedule your visit.

- Must have a webcam on their personal IT device

- Must be compliant with their plan of care

- For pediatric patients: the patient must be present for the visit.

Remember that visits to your doctor’s office is an essential activity and is exempt from lockdown. We’re happy to provide you with proof of your on-site visit if requested.